Integrative Medicine Associates  Combining the best in natural and conventional medicine for over 25 years
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ALERT for patients on Hormone Replacement Therapy:

Please be aware that as of August 1, 2010, all female patients that elect to have their Hormone Replacement Therapy prescribed through our office will be required to maintain their annual exams (pelvic/pap, breast exam, etc.) and mammograms directly through our office.

General FAQs    
Integrative Patient Care Program FAQs
Why did we decide to change this practice to an Integrative Patient Care Program?
As the medical system has changed, it has compromised doctors' ability to provide personal care to patients. Our job as doctors is to provide the best possible care which, I believe, includes personal attention. We want to be able to assist you in understanding the latest in integrative medicine. We want to be your strongest advocate negotiating the maze of the health care delivery system. A patient deserves full attention to every detail of health. Our Integrative Patient Care Program is a way of limiting the number of patient visits a day in order to ensure the highest quality care.

Why is an Annual Enrollment Fee required?
The Annual Enrollment Fee is a membership, or access, fee to ensure the ability of the practice to maintain the highest standard of care for each and every one of our patients.

Does our insurance cover the Annual Enrollment Fee?
Insurance plans do not cover the Annual Enrollment Fee.

I have a deductible. Can the Annual Enrollment Fee be applied to our deductible?
No, the Annual Enrollment Fee cannot be applied to your insurance deductible. However, if you have a Flex Plan (Section 125), a Medical IRA or a Health Savings Account (HSA), you may be able to receive reimbursement for the Annual Enrollment Fee with such tax advantaged funds. We recommend that you talk to your employer or tax advisor for more information about this.

Can the Annual Enrollment Fee be applied to my office visit co-pays?
No, the Annual Enrollment Fee cannot be applied to regular office visit co-pays.

How does the Integrative Patient Care Program work with my Health Insurance?
The Integrative Patient Care Program is a membership program that is designed to work in conjunction with, not replace, your traditional health insurance.

If you are insured by a commercial insurance plan you must maintain your health insurance. When you require care, we will assist you in billing your insurance at the usual and customary rate for your office visit. Our fee schedule for 2015 will remain the same. You will also continue to use your commercial health insurance for any visits with medical specialists or for hospital, radiology, and lab services.

What if I don't want to join?
Any patient choosing not to join the Integrative Patient Care Program will be assisted in transferring to another physician and patient records will be provided at a nominal charge. You will no longer be able to receive care at Integrative Medicine Associates.

What are the benefits of membership in this practice?
35 years' expertise in Integrative, Holistic, and Functional Medicine; Board Certified in Longevity Medicine

  • Access to cutting edge diagnostic and treatment modalities not available through conventional medical offices
  • Specialty alternative laboratory test kits on site
  • Professional quality nutritional supplements available for purchase in the office and online
  • Commitment to personalized care with an emphasis on wellness, healthy aging, disease prevention, and early detection of disease
  • In-depth consultations, with enough time available to explore the underlying causes of health problems rather than simply treating the symptoms
  • Direct communication with the office including telephone and email access during office hours, with emergency on-call phone service as needed
  • Timely appointments with our health care providers
  • Co-ordination of specialty referrals
  • Telephone, skype, and email consultations available with patients and family members (an additional fee may apply)

    What do I do when I need a specialist?
    To ensure continuity of care, we are available to coordinate specialist referrals. We believe communication between primary care physicians and sub-specialists is vital to your health.

    I visit the doctor just a few times a year; why should I join the Integrative Patient Care Program?
    Few things are as valuable as your health. We believe that our focus on wellness and Integrative Medicine promotes better health over time, improving your current health status now, and aging more gracefully into the future. Investing in this long term relationship is a wise decision for optimum health and longevity.

    Click here to view the Integrative Care Program annual Enrollment Agreement in Adobe PDF format.

  • New Patient Fee
    Please know there is a new patient fee for reserving a new patient slot at our office.
    A $75 dollar fee will be charged at our office for those wishing to reserve a new patient slot. Please contact the office if you have any questions about this new policy.
    Are you taking new patients?
    Yes. Dr. Corell asks that you see our our nurse practitioner for the first visit, which is a thorough assessment. Often this visit leads to ordering certain tests. These test results will be reviewed in your second visit, which can be with Dr. Corell or, if you prefer, with the same practitioner you saw at your first visit. Thereafter, you are welcome to see Dr. Corell for any or some of your visits.

    New Patient Forms for Download
    please print and complete
    Please print and complete.
    There are three separate forms relative to health issues, plus several forms in the packet for patient releases and our Integrative Care Program Annual Enrollment Agreement:

    Health History

    Health Screen

    Patient Information

    Notice of Privacy Practices

    Authorization to Release Health Care Information

    Medicare and DSHS Private Contract Acknowledgements

    Office Policy

    Patient Consent for Telemedicine Evaluation, Email and Phone Messages

    Integrative Care Program Annual Enrollment Agreement - Individuals

    Integrative Care Program Annual Enrollment Agreement - Families

    Please bring all of the above, printed and signed, with you to your first office visit.


    VERY IMPORTANT


    If possible, please bring in one year's worth of information that may be pertinent to your office visit.

    This would include a list of your current medications and supplements, as well as any laboratory results and medical records that may be available.

    This information will assist the providers in your evaluation and management and help save time and money.

    THANK YOU VERY MUCH!


    Office Policy for New Patients Wishing to reserve a new patient slot: Please note that there will be a $75 charge for cancellations less than 48 hours prior to appointment.

    These forms require the free Acrobat Reader to view and print.


    You can download this application here



    You may also wish to print this FAQ sheet about the IMA Integrative Care Patient Program. This is not required and you do not need to bring this to your office visit. If you choose to view online instead, the FAQs are here.

    Payments
    Our payment policy is cash, check or bankcard at the time of service, with the exception of Premera/Blue Cross if your contract provides the coverage for office visits.

    When are you open?
    The clinic opens at 8 am every weekday. We close on Monday, Tuesday and Thursday at 5 pm; on Wednesday at 7 pm and on Friday at 1:30 pm. The phones open at 8:30 am every weekday and close on Monday, Tuesday and Thursday at 4:30 pm; Wednesday at 6:30 pm and Friday at 1:00 pm. The clinic and the phones are also closed every first and third Wednesday from 3 to 4 pm for staff meetings.

    Insurance
    Each patient should check with his/her insurance carrier to determine eligibility and to clarify insurance coverage for each of the practitioners you see. Most private insurance companies pay only a portion of the medical charges, and some will not cover services of a naturopath or dietitian.

    Except for Premera/Blue Cross/Blue Shield patients with coverage for the service provided, you will be expected to make payment on the day of service and receive reimbursement directly from your insurance company. Some secondary insurances are paying when you bill. Each one is different, so be sure to check with your own company.

    If Medicare or D.S.H.S. is your primary insurance, you will need to sign a private contract with Dr. Corell. The contract states that you understand Dr. Corell has opted out of the Medicare and D.S.H.S. programs. This means we cannot bill Medicare or D.S.H.S., nor can you, for the services rendered from this office.

    Do most insurances cover your services?
    We are contracted with Premera Blue Cross. For all other insurance companies, you should check with your insurance to be sure of coverage and what percentage they may pay. Casey Inman is our ARNP, nurse practioner and licensed acupuncturist, so please check ahead of time to find out if your policy covers acupuncture. Dr. Corell wants all of his patients to see either of our nurse practitioners, Casey Inman or Fran Collins, for their initial assessment visit. You may choose either one. Both are exceptional practitioners, and your initial assessment will be in capable hands.

    Appointments
    In order to serve you better and keep the cost of medical care down, we have developed an efficient appointment system. However, our cost of providing care increases greatly when people fail to keep scheduled appointments or cancel at the last minute. We make every effort to respect the time reserved for the people we serve and ask for the same courtesy in return. Please help us control our costs by being on time for your appointment or giving us 48 hours notice if there is a need to cancel, or you will be charged the full price of the appointment you missed, and your insurance will not cover this fee.

    Do you take Medicare and Medicaid?
    No. Unfortunately, the excessive paperwork and phone time required for communicating with Medicare and Medicaid in order to get claims submitted and paid was such a drain on our resources that we were forced to give up these coverages. Patients with Medicare and Medicaid may sign a private contract with the clinic and receive care, but they are responsible for paying for services themselves.

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    Desire, ask, believe, receive.
    Stella Terrill Mann